Another Year Has Come and Almost Gone!
To try and make your experience with the Clothesline Store a little easier, I wanted to let you know about the cut off dates and closure periods for deliveries, installations and client services over Christmas.
You will be able to place orders right through Christmas and New Year, 24 hours a day, 7 days a week.
City Living Brand Manufacture Cut off Dates
As the City Living clotheslines are made to order, the cut-off date to have your line despatched before Christmas is much sooner than other brands. The cutoff date for orders to be shipped before Christmas is Friday 7/12/18, this factory will be closing from December 20th to January 14th, there will be a short delay once the factory returns to work to manufacture all of the orders.
Austral Branded Clothesline Dates
We despatch our Austral products from the state they are purchased in. Please see below dates that our warehouses will be closed in each state.
QLD - 20/12/18 - 14/1/19
WA - 20/12/18 - 14/1/19
NSW/ACT - 22/12/18 - 2/1/19
SA - 20/12/18 - 7/1/19
VIC - 20/12/18 - 7/1/19
Delivery Cut off Dates and Time Frames
Although we use Australia's most reputable couriers they also have a break and slow down their services over the Christmas and New Year Period. This effects all the products we supply.
The couriers stop picking up on December 21st and will start again on January 3rd. Due to the growing popularity of online shopping, shipping times may also increase.
If you have not received your order before December 21st you will receive it after they return on January 3rd 2019. They will also have a backlog to clear so it could be some days until you receive your product.
The client services department and support desk will be closed between December 21 and January 3, 2019. Emails and calls will be returned when the team is back to work.
A big THANK YOU from the team at Simply Clotheslines for your support, this year has been incredible and we are looking forward to rolling out new and innovative products and services in the new year to make buying a clothesline even easier and more exciting than ever.
From the Team at Simply Clotheslines We Wish You and Your Families a very happy Christmas and Prosperous New Year.