Another Year Has Come and Almost Gone!
We wanted to let you know about the cut-off dates and closure periods for deliveries and client services over Christmas.
NOTE: All orders placed after the 19th December 2020 will be received after Christmas. Orders will still be sent out up until the 23rd of December which is when the couriers stop working to spend time with their families. They return on the 4th of January 2021, there will be a backlog to clear so this may add time to your delivery.
You will be able to place orders right through Christmas and New Year, 24 hours a day, 7 days a week.
Despatch Dates For all Products Excluding City Living
We are despatching orders right up until 23rd of December 2020.
City Living Clotheslines Christmas Cut off Dates
The City Living manufacturing warehouse has reached its pre-Christmas cutoff date. This means any orders placed now, will not be manufactured until they return on 11/1/21. We are still happy to accept orders for these products, orders will be manufactured on a first come, first serve basis.
Courier Delivery Cut off Dates and Delivery Time Frames
Couriers also have a break and slow down their services over the Christmas and New Year Period. This effects all the products we supply.
Couriers will stop collecting parcels on or around the 23rd of December and will start again on January 4th. Due to the growing popularity of online shopping, shipping times may also increase.
If you have not received your order by December 19th, you will receive it after the couriers return to their normal scheduling on the 4th of January 2021. They will also have a backlog to clear so it could be some days until you receive your product.
The support team are having a break to spend time with their families and will return on 4/01/2021. You are welcome to phone us and leave a message, send us an email, or leave us a contact through our chat at any time. We will get back to you as a matter of urgency when we return.
2020 has been an incredible year, so thank you from the Simply Clothesline team for your support, we look forward to servicing all of your clothesline needs in 2021.
We Wish You all a Happy Christmas and Prosperous New Year.