How do I pay for my order?
You can pay for your order with a Visa Card, Master Card, Amex and / or PayPal.
Can I use a voucher and a credit card to pay for an order?
Yes, you can use a voucher to pay for part of your order and then pay the balance on a credit card.
What currency is used on this site?
We only operate in Australia, all prices are in in Australian Dollars (AUD).
What should I do if my credit card has been declined?
If your credit card has been declined, the best approach is to contact your bank.
Is it safe to enter my credit card details online?
Yes. Simply Clotheslines uses (when stated) a secure 128 bit SSL (Secure Sockets Layer) certificate which is a globally accepted technology. This helps our customers confirm our website is secure. SSL certificates secure our customers online transactions by encrypting credit card and personal information and providing a safe route of communication for your online payments.
This system is used by all reputable online shopping sites. In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
How do you pay refunds?
Refunds for purchases made with credit cards and PayPal will be refunded to the credit card or the Paypal account used to purchase the item.
Can I order online if I don't have a credit card?
Yes, you have the option to directly deposit your payment into our bank account. At the time of placing an order you will be given this option and once your is complete receive the banking details.